Payment Policy

Effective Date: 1 April 2026

This Payment Policy sets out the terms and conditions relating to payment for purchases made through the D Norton & Son website. By placing an order, you agree to be bound by these terms.

1. Accepted Payment Methods

• Visa
• Mastercard
• American Express
• PayPal
• Other methods as displayed at checkout

2. Payment Processing

All payments are processed securely through our trusted payment gateway partners. Your card details are never stored on our servers. All transactions are encrypted using SSL technology.

3. Pricing and VAT

• All prices are displayed in GBP (£) and include VAT where applicable.
• D Norton & Son reserves the right to correct any pricing errors and to amend prices without prior notice.

4. Order Confirmation

Once your order is placed, you will receive an email confirmation. If there are any issues with your payment or order, we will contact you promptly.

5. Billing Information

You must provide accurate and complete billing information. By submitting your payment details, you authorise D Norton & Son to charge the full amount due for your purchase.

6. Refunds

Refunds will be issued to the original payment method within 14 days of the approved return being received. Please refer to our Return & Refund Policy for full details.

7. Payment Security

D Norton & Son takes payment security seriously. We comply with Payment Card Industry Data Security Standards (PCI-DSS) and do not store your full card details on our servers.

8. Contact Information

Business Name: D Norton & Son
Address: D Norton & Son, Oakham, Rutland, United Kingdom
Phone: +44 1572 823326
Email: support@nortonironmonger.co.uk
Business Hours: Monday to Friday – 9:00 AM to 5:00 PM